Privacy

Privacy Policy

WillItInbox handles email diagnostics and validation data with short retention, account-level access controls, and clear operational purpose.

Plain-English summary

WillItInbox processes email diagnostics, validation inputs, domain evidence, API usage, and billing/account metadata so customers can test messages, clean lists, monitor sender infrastructure, and troubleshoot deliverability. The service is not a list broker, and uploaded recipient data is not used for unrelated marketing.

What we collect

  • Account details such as email address, display name, authentication provider, plan, and usage counters.
  • Deliverability test data including generated test addresses, message headers, authentication results, content findings, link findings, and scoring evidence.
  • Validation data including uploaded email addresses, CSV job status, result categories, and SMTP/DNS evidence.
  • Operational metadata such as request logs, API key prefixes, webhook delivery status, and abuse-prevention signals.

How we use data

  • To run deliverability reports, validate addresses, provide exports, enforce quotas, and support your account.
  • To improve reliability, detect abuse, debug failures, and keep the service secure.
  • To communicate about account support, billing, security notices, and important product updates.

What we do not do

  • We do not sell customer email lists.
  • We do not use uploaded CSVs or raw emails for unrelated marketing.
  • We do not expose service-role secrets or private API keys to the browser.

Contact

  • For privacy questions, export requests, or deletion requests, use the contact page and include the account email that owns the data.
  • Deletion requests are reviewed against billing, fraud-prevention, tax, abuse, and security obligations before account data is removed.

Also see the Data Retention and Security pages.