First-month guarantee
If WillItInbox is not a fit, contact us within 14 days of your first paid month and we will review a full refund for that first payment.
Billing
Refund Policy
A simple refund policy for customers using checkout or approved payment links.
Before requesting a refund
Please include the account email, plan, payment date, and the workflow that did not meet expectations. For technical issues, we may first help reproduce the deliverability report, validation job, API request, or billing state so the refund review has the right context.
Credit add-ons
Unused validation credit add-ons can be reviewed for refund within 7 days of purchase. Consumed credits are not refundable.
Manual payments
When an approved payment link is used, payment references are stored for auditability and account activation. Refunds are processed through the original payment provider whenever supported.
Abuse and policy violations
Refunds may be denied for accounts suspended for spam, abuse, unauthorized probing, chargeback fraud, or violation of the Terms of Service.
Need help with billing? Contact support. You can also review pricing and terms.